Privacy Policy

Privacy and data protection

In light of Law 15/1999 of 13 December regarding the Protection of Personal Data, PROMOTIONS CONDOR SA informs the user of the existence of an automated file of personal data created by, and under the responsibility of, PROMOTIONS CONDOR SA .

The purpose of this file is to provide you with the best service possible and to ensure customers, if they wish, can benefit from commercial information, i.e. by email, mobile or telemarketing regarding company products and services, as well as those of other companies in the Macià Hotels Group. Upon acceptance of these terms and conditions, PROMOTIONS CONDOR SA requires that the user provide certain indispensable information for the provision of their services, in addition to the user's express consent that the information submitted is collected and saved in a file owned by PROMOTIONS CONDOR SA, domiciled at Calle Zacatin, 25, 18001, Granada.

Similarly, the user expressly agrees that the information provided and that which is gathered throughout the provision of service may be given to other companies within the Macià Hotels Group for the sending of commercial communications about their products and services.

Record of Files and Forms

The completion of the registration form is required to access and use certain services offered on the website. Failure to provide the requested personal data or refusal to accept this privacy policy will result in the inability to subscribe, register or participate in any promotions in which personal data is required.

In accordance with Law 15/1999 of 13 December regarding the Protection of Personal Data, we inform you that personal data obtained as a result of the user's registration will be included in a file owned by PROMOTIONS CONDOR SA with CIF A18031724 and domiciled at Calle Zacatín, 25, 18001, Granada, with the security measures established by Royal Decree 994/1999 of 11 June having been implemented.

Accuracy and reliability of information provided

The user is solely responsible for the accuracy and correctness of the information provided, exonerating PROMOTIONS CONDOR SA of any responsibility. Users guarantee and answer for, in any case, the accuracy, validity and authenticity of the personal data provided, and they undertake to keep this information updated. The user agrees to provide complete and accurate information in the registration or subscription form. PROMOTIONS CONDOR SA is not responsible for the accuracy of information that is not produced by themselves and which is provided by other sources, therefore PROMOTIONS CONDOR SA assumes no liability whatsoever for possible damages that may arise from the use of such information. PROMOTIONS CONDOR SA reserves the right to update, modify or delete information contained on its website and to limit or deny access to such information. PROMOTIONS CONDOR SA does not assume any responsibility for any loss or damages suffered by the user as a result of errors, defects or omissions in the information provided by PROMOTIONS CONDOR SA as long as it is provided from sources outside PROMOTIONS CONDOR SA.

Cookies

Cookies are small pieces of information which are sent by a website and which are stored in the user's browser. As such, the website can view said information to notify the site of the user's previous activity. Cookies are not an executable file and they cannot contain viruses or Trojans.

Cookies are typically classified as "session cookies" or " persistent cookies".

You can set your browser to accept or reject the cookies you receive or to have the browser notify you when a server wants a cookie:

The site www.maciahoteles.com uses cookies to customise your web experience, for example it can story the language choice in which you use the website or the username while you are registered. However, the user may configure their browser such that the installation of these files is prevented.

Purposes

The purpose of this file is to provide you with the best service possible and to ensure customers, if they wish, can benefit from commercial information, i.e. by email, mobile or telemarketing regarding company products and services, as well as those of other companies in the Macià Hotels Group. PROMOTIONS CONDOR SA informs the user of the purposes for which we employ the data gathered on the website:

  1. In the event you are making a booking at the hotel.
    The purpose of this file is to provide you with the best service possible and to ensure customers, if they wish, can benefit from commercial information, i.e. by email, mobile or telemarketing regarding company products and services, as well as those of other companies in the Macià Hotels Group.
  2. In the event you are completing the form for Club Macià.
    The purpose of this file is to manage the operations of Club Macià , serve you as a customer and offer quality service. Therefore, if you so wish, you can benefit from commercial information by email, mobile or telemarketing regarding company products and services, as well as those of other companies in the Macià Hotels Group.
  3. In the event you sign up to our newsletter service..
    The purpose of this file is to provide you with commercial information by email regarding products and services offered by PROMOTIONS CONDOR SA as well as those of other companies in the Macià Hotels Group.
  4. In the event you are booking a function room.
    The purpose of this file is to manage the booking of a function room in order to provide optimal service and, if you wish, provide you with commercial information by email regarding products and services offered by PROMOTIONS CONDOR SA as well as those of other companies in the Macià Hotels Group.

Minors

In the event that some of our services are specifically aimed at minors, PROMOTIONS CONDOR SA requires the approval of a parent or guardian for the collection of personal data or, where appropriate, for the automated processing of data.

Transfer of information to third parties

The user expressly agrees for the information collected throughout the service to be transferred to other companies in the Macià Hotels Group for the purposes of sending commercial communications regarding their products and services.

PROMOTIONS CONDOR SA will not disclose your personal information to any third parties other than those set out in the preceding paragraph.

Exercising of rights of access, rectification, cancellation and opposition

You may communicate your desire to exercise your rights of access, rectification, cancellation and opposition through an email to lopd@maciahoteles.com, or by regular mail addressed to PROMOTIONS CONDOR SA, Ref LOPD Calle Zacatín, 25, 18001, Granada. In order to exercise these rights in accordance with Instruction 1/1998 of 19 January by the Data Protection Agency, you must prove your identity before PROMOTIONS CONDOR SA by sending a photocopy of your National Identity Card or any other identification document that is deemed valid by law. However, the modification or correction of your registration information may be made on the site by first identifying yourself using your username and password.

Security

PROMOTIONS CONDOR SA has adopted the legally required security measures for the protection of personal data and installed any additional technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorised access or theft of personal data provided. PROMOTIONS CONDOR SA will not be liable for any loss or damage that may result from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system caused by reasons beyond the control of PROMOTIONS CONDOR SA, nor it will be responsible for delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the data processing centre in the internet system or other electronic systems, in addition to damage that may be caused by third parties through the illegal outside control of SA PROMOTIONS CONDOR. Nevertheless, the user should be aware that internet security measures are not impregnable.

Acceptance and consent

Users acknowledge that they have been informed of the terms and conditions regarding data protection and they accept and consent to the processing of this information by PROMOTIONS CONDOR SA, in the manner and for the purposes stated in this Privacy Policy. Certain services offered on the website may contain conditions with specific provisions regarding the protection of personal information.